Sharper CX With Instant Document Decisions
Read IDs and application forms during onboarding at about 1.1 seconds per page, with unclear fields flagged for review, so the document step stops being the slow part of signing up.
Digital Onboarding
ID and form extraction in seconds
Customer opens app
Scans ID document
Verified in seconds
Per Page
About 1.1 seconds per page in our 2026 benchmark, so the document step does not keep a customer waiting.
Unclear Fields
Fields the engine is unsure about go to review instead of being guessed, so one bad read does not derail an onboarding.
Type II Certified
Customer documents are not used to train models and are kept only for a short, configurable retention period.
Intelligent Document Processing for Better CX
Our AI-powered solutions transform how customers interact with your business through intelligent document processing.
Onboarding Form OCR
Transform customer onboarding with our advanced customer experience OCR technology that instantly extracts data from IDs, passports, and application forms, see our passport verification guide for how MRZ extraction works. MRZ check digits are validated, and fields the engine is unsure about are flagged for review, so damaged or low-quality documents do not slip through with wrong data.
Chatbot Vision
Enhance your customer support chatbots with document vision capabilities. Customers can share screenshots, receipts, or product images directly in chat, and our AI instantly extracts relevant information. That context means fewer follow-up questions for the customer.
Ticket Triage
Automatically categorize and prioritize customer support tickets based on document content. Our system analyzes attached documents, extracts key information, and routes tickets to the appropriate department with relevant context. Agents start with the context they need instead of opening every attachment.
The Customer Journey, Step by Step
See how our technology transforms the customer onboarding experience from minutes to seconds.
Welcome to DocsAPI
Complete your verification in seconds
Mobile Screen
Customer opens the mobile app to begin the onboarding process
- 1Customer downloads the app
- 2Creates account with basic information
- 3Begins the verification process
Easy Integration
Implement our SDK in minutes with just a few lines of code.
// Illustrative example. The SDK is shared with you after a demo.
import DocsAPISDK from './docsapi-sdk';
const docsapi = new DocsAPISDK({
apiKey: 'YOUR_API_KEY',
region: 'us'
});
const documentScanner = docsapi.initDocumentScanner({
containerId: 'scanner-container',
onSuccess: data => {
console.log('Document scanned:', data);
}
});
documentScanner.launch();
Our SDK provides a simple, secure way to integrate document scanning and verification into your web and mobile applications. The lightweight implementation ensures fast loading times and a seamless user experience.
Turn documents into real-time CX wins.
Join leading companies that have transformed their customer experience with our intelligent document processing solutions.
Per page in our 2026 benchmark
Unclear fields go to review
Type II certified
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