Sharper CX With Instant Document Decisions
Transform customer experiences with 30-second digital onboarding and see immediate CSAT gains. Our AI-powered OCR solutions eliminate friction and accelerate customer journeys.
Digital Onboarding
30-second customer verification
Customer opens app
Scans ID document
Verified in seconds
Signup Time
Complete digital onboarding in just 30 seconds with our AI-powered document processing.
Drop-off Rate
Reduce customer abandonment by 40% with frictionless document verification flows.
CSAT Score
Boost customer satisfaction scores by 18% with faster, more accurate document processing.
Intelligent Document Processing for Better CX
Our AI-powered solutions transform how customers interact with your business through intelligent document processing.
Onboarding Form OCR
Transform customer onboarding with our advanced customer experience OCR technology that instantly extracts data from IDs, passports, and application forms. Reduce manual entry by 95% while improving accuracy to 99.5%. Our adaptive learning algorithms continuously improve recognition for damaged or low-quality documents, ensuring smooth verification even in challenging conditions.
Chatbot Vision
Enhance your customer support chatbots with document vision capabilities. Customers can share screenshots, receipts, or product images directly in chat, and our AI instantly extracts relevant information. This visual context helps resolve issues 3x faster and reduces the need for follow-up questions. Integration with major chatbot platforms takes just minutes through our simple API.
Ticket Triage
Automatically categorize and prioritize customer support tickets based on document content. Our system analyzes attached documents, extracts key information, and routes tickets to the appropriate department with relevant context. This reduces response time by 65% and improves first-contact resolution rates. The system learns from agent actions to continuously improve routing accuracy.
30-Second Customer Journey
See how our technology transforms the customer onboarding experience from minutes to seconds.
Welcome to DocsAPI
Complete your verification in seconds
Mobile Screen
Customer opens the mobile app to begin the onboarding process
- 1Customer downloads the app
- 2Creates account with basic information
- 3Begins the verification process
Easy Integration
Implement our SDK in minutes with just a few lines of code.
// Initialize the DocsAPI SDK
import DocsAPISDK from '@docsapi/sdk';
const docsapi = new DocsAPISDK({
apiKey: 'YOUR_API_KEY',
region: 'us'
});
const documentScanner = docsapi.initDocumentScanner({
containerId: 'scanner-container',
onSuccess: data => {
console.log('Document scanned:', data);
}
});
documentScanner.launch();
Our SDK provides a simple, secure way to integrate document scanning and verification into your web and mobile applications. The lightweight implementation ensures fast loading times and a seamless user experience.
Mobile SDK Documentation
Scan for mobile docs
NeoBank
Digital Banking Leader
"Our KYC wait time dropped dramatically from 24 hours to just 90 seconds after implementing DocsAPI's document OCR solution. Customer satisfaction scores increased by 22% and account opening completion rates improved by 35%. This technology has been transformative for our digital onboarding experience."
Sarah Chen
Chief Digital Officer, NeoBank
Turn documents into real-time CX wins.
Join leading companies that have transformed their customer experience with our intelligent document processing solutions.
Average onboarding time
Data extraction accuracy
Reduction in drop-offs
Increase in CSAT scores